Photo's not uploading in Themes/Assets

[KOM]

I have been trying to upload an image to the Themes/Assets for the last hour. Uploading progress shows and it quickly confirmes that the upload is complete, but the file is nowhere to be seen under assets. The photo file is standard jpg, nothing unusual there.

I've tried this with three different browsers on two different computers and networks, but nothing seems to make it work. 

Any suggestions?

[freehand1]

Exact same issue here.

Hoping for a quick fix 🙂

[T4B2]

I received this message saturday from Weebly regarding this problem.

____________________________________________________________________________________

Hi Luuk. Yes, a senior agent has submitted this bug recently. I can update you as soon as a resolution is found. Very sorry for all the troubles lately!!

[bobafett]

Yes it seems hat nothing can be uploaded in the assets folder photos/file or whatever...

[Adam7 · Accepted solution]

Unfortunately, this is a bug our engineers are working to fix. Hopefully it should be resolved soon!

[Gretalia]

The problem has not been solved...

I've attached a video below indicating the uploader quickly ran through but the file did not upload.

Video

[freehand1]

I don't know why this thread is labeled "Solved", because it's not 😉

[Adam7]

I think because the initial question was answered, and not so much because the issue itself was resolved. Hopefully this one should be fixed shortly!

[freehand1]

Your engineers did well. Issue now resolved, thanks 🙂

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@Adam wrote:

I think because the initial question was answered, and not so much because the issue itself was resolved. Hopefully this one should be fixed shortly!

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[Adam7]

Awesome! Thanks for confirming, @freehand!

[powinnovations]

Adam, 

No matter what i do, my images wont upload to the assets image folder

[Bernadette3]

Hi @powinnovations I responded to your other question, but can you try uploading through an Incognito window? I know you said that Firefox is working, but we want to make sure this is not a cache issue for Chrome. Thanks!

[powinnovations]

Hi Bernadette,

It does work in Google Chrome w an incognito window. 

Mind you, I did clear my cache and history when not in an incognito window in google chrome, and it didnt work. 

[Adam7]

Did you clear all browser cache and cookies, or only for a specific domain (weebly.com, for example)?

[powinnovations]

All. I will do it again now, haven't tried chrome since last night. 

[powinnovations]

Adam, you are right, I cleared my cache, but not the cookies. Cleared both and now it works. Thanks!