I have been using Weebly to build my website and while I find their website builder to be pretty user-friendly and straightforward, I will no longer be using it after today. I only have one issue with it and it's such a major issue that I have chosen to switch to a competitor.
While building my website and writing content for it, it has happened more than once that content that I had written did not get saved after I either got logged out unexplicably, the site crashed, my computer restarted automatically, or the page was simply closed. The first few times it happened, I thought it was a minor nuisance and said I would try to be more careful about it going forward. Weebly themselves say the website builder saves your content when you click out of the text editor or simply close the page so I made sure to start doing those things.
Well, after just spending several hours writing about a topic, I clicked out of the text editor and randomly got sent back to the login screen. I logged back in and went back to the page I was working on only to find that to my horror, all the work I had done over the past few hours had disappeared because Weebly never saved it.
I can't take it anymore.
How does Weebly expect to be taken seriously if they allow this to happen? A website builder without a working save or autosave feature is essentially useless if you plan to have multiple pages of content.
All it needs is an autosave feature that saves your work in real-time, similar to Google Docs. Adding in a history feature that shows you previous edits would be nice too, but even without such a feature, I'd still be happy as long as there was a reliable way to save my work. Hell, I'd be happy if they had a manual save button which would let you save your work anytime you wanted to with a single click, but they don't even have that!
Apparently this is not a new issue and there have been people complaining about this since 2016 (and maybe even earlier). In 4 years they have not added a more reliable save feature even though it has been frustrating their customers to no extent. One solution I saw one of their staff members give in a different post was to write out their content in a different document editor first before adding it to the website. How ridiculous is that? Their solution to this problem is to use a different product in case theirs **bleep**s up because it probably will. Even their staff don't have confidence in their own product.
Well I have lost all my confidence in it too. I wish I would've seen the red flags from the previous occurrences, but I was hopeful. Not anymore. Weebly, you have lost a customer due to your incompetence and unprofessionalism. Goodbye.
