Malwarebytes is Blocking Editor from Opening

[gmburns2000]

So my editor won't open because Malwarebytes is saying that there is riskware associated with preview.editmysite.com. I know that editmysite is the platform that Weebly uses. Anything going on here? Not sure I want to make this an exception on my Malwarebytes so that it'll open because I've never had this problem before.

On another note, any idea how to find out which version editor I'm using? I'm trying to compare editor versions with another website that I've been asked to help edit, and the two editors are very different. Both are free versions of Weebly.

Thanks!

[gmburns2000]

BTW, here is the Malwarebytes record:

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 7/16/19
Protection Event Time: 12:46 PM
Log File: 3ee31646-a7e9-11e9-b6a4-28f10e1cb324.json

-Software Information-
Version: 3.8.3.2965
Components Version: 1.0.613
Update Package Version: 1.0.11584
License: Premium

-System Information-
OS: Windows 10 (Build 17134.885)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: RiskWare
Domain: 17559949-886796124983823175.preview.editmysite.com
IP Address: 74.115.50.111
Port: [49154]
Type: Outbound
File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(end)

[Bernadette3 · Accepted solution]

Hi @gmburns2000 I checked with our policy team and they advised this is a false-positive. You should be able to whitelist the site without any problem. What is the name of the site you are editing? I can confirm which editor you are using. 

[gmburns2000]

Thank you Bernadette,

My website is www.gregmasonburns.com. The other site that I'm editing doesn't have the URL set up yet, but is called Union of Maine Visual Artists (and it is not yet published).

We're trying to get on the same page. The two editors are very different, with my editor being much more flexible than the UMVA's.

Greg

[Bernadette3]

Your site is using our classic editor and I'm guessing the new site is using our newer editor experience. The new editor does not use drag/drop and is built by sections. There's also some missing features (i.e. blog), but we are working on including the same functions (minus drag/drop) as the classic editor. 

[gmburns2000]

Thanks. It feels like the new editor is a downgrade then. With the classic editor I can resize images and stack elements into columns and the like. Is that coming to the new editor?

[Bernadette3]

Not that I'm aware of, but I can look into it for you. Is the new site going to be an ecom site? 

[gmburns2000]

It actually already is. It's a non-profit that accepts donations. Not sure if that makes a difference. Thanks!

[Bernadette3]

Will you also be selling physical products or just accepting donations? 

[gmburns2000]

Sorry for the delayed response. It will accept donations only, as far as I know. I don't actually know what we'd sell to be honest.

[Bernadette3]

There isn't a way for us to migrate you from one editor to another, but if you feel like starting over the best way to receive the old experience is to say you are not selling goods at this time. You will still have access to all of the store features, but you are much more likely to end up with the old editor. Did you purchase a plan in the new account? 

[gmburns2000]

I don't think we'll be changing back because we're already quite far along. However, I would like it noted that it's too bad the editor has taken a step backward.