x

How to recover deleted site linked to Starter Pack

Hi, I recently changed my Starter Pack site's theme and I wanted the layout of the theme I chose but I couldn't get it. So I decided to delete the sote that was linked to my Weebly Starter Pack. During the deletion process I was prompted if I would like to transfer my Weebly Starter Pack to a new site and I said yes but after the old site was deleted I am not able to gain access to my Starter Pack. Everytime I try to enter my custom domain during the setup of the site I get sent to the purchase page. My Starter Pack subscription is due to end on 29 September 2019 and I would like to know if I can recover the old site or link the Starter Pack to my new site or if it is pointless. 

1,519 Views
Message 1 of 9
Report
8 REPLIES 8
Square

You should be all set @Kliveroad. You will just need to set the site address. Smiley Happy

1,508 Views
Message 10 of 9
Report

@Bernadette thank you soo much. 

1,502 Views
Message 10 of 9
Report

Hello, 

On the 30th of march i accidently deleted my website ieatconcrete.com that i had bought the starter pack for. I opened a new template and the domain ieatconcrete.com connected to the new website although the starter pack did not. When i look at what i have purchased in my settings it shows that i have purchased the domain and the starter pack, but it wont let me connect my starter pack to my website and its just displaying as the free version. Just wondering if someone could either connect the starter pack to my new template, or recover my accidently deleted website. Thanks 

1,451 Views
Message 10 of 9
Report
Square

Hi @Jamee1 Thanks for reaching out. I've assigned the service for you.Smiley Happy

1,446 Views
Message 10 of 9
Report

Hi, 

i have the exact same problem. I created my weebly account today and purchased the Plan 2. I decided to delete my Site because i didnt feel comfortable with my layout and i couldnt change it (dont ask me why). I payed until second of June 2019, but i cannot use this plan anymore. Also i clicked that i wanted to transfer the plan for my new website. Could you help me? 

Thank you Smiley Happy

Patrick

1,437 Views
Message 10 of 9
Report
Square

Thanks for posting, @patrick201198. I just sent you a PM to follow up.

1,428 Views
Message 10 of 9
Report

Hi Adam, I have a starter pack, but I want to transfer the starter pack and domain to another site with a differente layout I made. I can´t seem to find how. Thank you.

1,207 Views
Message 10 of 9
Report
Square

No problem, @Adt22. I've moved your domain and site upgrade over to the new site for you.

1,204 Views
Message 10 of 9
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.