Google Ads Dissapoved becuae of link: cdn2.editmysite.com/js/

Hi there,

My ads got dissaproved in Google ads because of link : Link: cdn2.editmysite.com/js/ found in my website pages and is generated by the Weebly editor. Google Ads believes it is malware!!!!!!!

Please refer to email received from Google Ads:

Hi,


Greetings from Google Ads!

Hope you are doing great!

Our latest scan from your site came back, and detects Malware/links that are potentially harmful to you and to the site visitors. It seems that your site (landing page) redirects users to malicious links OR triggered when clicked. Below are the links that we’ve detected:

Link: cdn2.editmysite.com/js/

What needs to be done?

Please contact your webmaster to remove these links and check for other potential harmful links. You may assess your site using Google Search Console (previously known as Webmaster Tools). 

If you have any further queries, please feel free to call our toll free number for Australia 1800-287-850 or 0800408954 (NZ). A dedicated AdWords Support team is available from 9 am - 6 pm AEST, Monday - Friday.

Have a great day!

Sincerely,

Google Ads Team!

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26 REPLIES 26
Square

When did you receive that email, @BillyBonka? Google had incorrectly flagged our CDN as malware, though they confirmed with us that they have fixed that. It seems like there's a disconnect at Google and their Adwords checks aren't reflecting that. You should be able to get that fixed by submitting your campaigns for a review:

https://support.google.com/adspolicy/answer/7501932?co=ADWORDS.IsAWNCustomer%3Dfalse&hl=en

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Hi Adam,

I received dissaproval for my Google Ads on 13/02/2019... so it looks like Google Ads still thinks Weebly generated pages is malware, so problem is not fixed!!

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Message 28 of 27
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Hi, same with my site today. Contacted Adwords twice, and apparently they know there's an exclusive issue with Weebly. Google Adword customer service told me to wait 48-72 hours.

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Message 28 of 27
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Hi ChocolateOpal,

Lets see how this plays out. I re-submitted my ads for approval and they got dissaproved again right now. Tragic!

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Message 28 of 27
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I re-submitted mine also, same result. When I spoke with Weebly, he recommended this link:

https://safebrowsing.google.com/safebrowsing/report_error/?hl=en

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Message 28 of 27
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I re-submitted mine also, same result. When I spoke with Weebly, he recommended this link:
https://safebrowsing.google.com/safebrowsing/report_error/?hl=en

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Message 28 of 27
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Hopefully , Weebly understands the magnitude of this problem!

If Google belives our Weebly generated websites contain malware because of Weebly code implanted automatically into our webpages, there go our SEO efforts!

Our websites will be blacklisted and we won't even appear in organic search results .

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Message 28 of 27
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I agree, and hope this is resolved ASAP.. Google has no sympathy! It seems there are many Weebler's that are affected, too., That's the impression the Adwords Specialist gave me.

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Message 28 of 27
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Hi Adam,

I re-submitted my Google Adwords Ads for approval and they got dissaproved again, so recommended fix did not work. Google Adwords still think that Weebly generated webpages is malware!

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Message 28 of 27
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Do you advertise with Bing/Yahoo? I do, there's no issue with them.

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Message 28 of 27
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No I don't.

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Message 28 of 27
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Just received a call from Google Ads...

They made me log onto Google Webmaster and run the security issues link to see if there is any secuirty issues. No secuirty issues detected. Then they asked for me to send a screenshot of the result so they can go ahead with a manual review of my dissaproved Google Ads.

They will contact me within 48 hours.

I also asked the Google Ads guy if here is aware of any problem with Weebly websites in general and he said no Smiley Sad

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Message 28 of 27
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Thank you! My turn.

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Message 28 of 27
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I have been locked out of AdWords since Sunday. Every type of escalation and review has been done by Google, and still the Weebly code is flagged. The fault lies completely with Weebly - it's their code. If they can't solve this within days, an Weebly alternative will need to be found.

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Message 28 of 27
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I agree.

Google Adwords has escalated the matter for me and I am waiting for their response. Lets see what they come up with,

I also contacted Weebly support by email and their answer was at the least pathetic. Their trying to pass the blame onto Adwords where the problem lies with Weebly and only with Weebly. Read below email correspondance from Weebly support. Its almost like they don't care and they treat you like idiots.

Hey there,

Thanks for reaching out. Unfortunately, this is not an issue we can resolve directly as we don’t have access to your Google AdWords account or any of their systems. While we can’t provide direct support for this, you may use the following link to request assistance from Google:

https://support.google.com/google-ads/gethelp

Thank you so much for your patience, and please let us know if you have any other questions.

Thank you!
Derek M.
Customer Success Advocate


Email support has a 24-48 hour response time depending on volume.

Live Chat: hc.weebly.com
Phone Support: 1-844-493-3259

Business Hours: Monday - Friday 6a-6p PST, Saturday & Sunday 8a-5p PST


Check out our Help Center for helpful articles or to chat with a live Weebly Customer Success Advocate. You can also find additional resources with our Community.

Me

Feb 12, 22:53 PST

I have had my google ads dissaproved because of the following link: Link: cdn2.editmysite.com/js/

Please read below email by Google Adwords

Hi,

Greetings from Google Ads!

Hope you are doing great!

Our latest scan from your site came back, and detects Malware/links that are potentially harmful to you and to the site visitors. It seems that your site (landing page) redirects users to malicious links OR triggered when clicked. Below are the links that we’ve detected:
Link: cdn2.editmysite.com/js/

What needs to be done?

Please contact your webmaster to remove these links and check for other potential harmful links

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Message 28 of 27
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Square

Sorry to hear you are running into this issue! The instructions I've been told to use include submitting your site for review through Webmaster Tools before submitting to Ads. https://developers.google.com/web/fundamentals/security/hacked/use_search_console

Have you tried logging into https://www.google.com/webmasters/tools/login ?

This video shows the link you will click on in the Webmaster Tools dashboard. The entire video is informative, but the dashboard part starts at the 1:50 mark.

https://www.youtube.com/watch?v=jC7jja6ebBM&feature=youtu.be

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Message 28 of 27
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Bernadette,

Yes, I have done that and there are no security issues with Google Webmaster. The problem is with Weeblys autogenerated code cdn2.editmysite.com/js/ found on my site.

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Message 28 of 27
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Square

I would contact Adwords support and ask them to do a manual review. From what others who have done this have said, they'll have you use something like their Transparency Report to confirm that there is no malware, and then submit campaigns for manual review.

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Hi there,

Would llike to update that Google has contacted me after performing a manual review and have reinstated my ads on Google Ads.

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Square

I'm so happy to hear you finally resolved this. What a headache, though! Smiley Sad Thank you for taking the time to update this thread and please let us know if you run into any more issues as well. 

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