Can't edit my website

[VR_Vloeimans]

I log in and get the homescreen, with my site info, but when i got to the edit page it doesn't load.. Just shows the temple for it, nothing on it and none of the weebly buttons or anyhthing works, cant click on anything at the page. any help?

[VR_Vloeimans]

I log in and get the homescreen, with my site info, but when i got to the edit page it doesn't load.. Just shows the temple for it, nothing on it and none of the weebly buttons or anyhthing works, cant click on anything at the page. any help?

[FrancisRevilla]

Hi @VR_Vloeimans!

Try clearing your cookies, this might help you solve the problem

-Francis Revilla

Freelancer at RevillaDesigns

[VR_Vloeimans]

@FrancisRevilla

Thank you for your reply.

I already cleared my cookies, I also installed 3 other browsers. I was using Google Chrome. Now I've tested it with Mozilla Firefox, Opera, Vivaldi and the pre-installed Microsoft Edge on Windows 10. Same problem in all browsers. My internet connection is stable and this is the first time in a couple of years I have a problem with editing my website.

No problem on the iPad but the possibilities are limited. I don't know what else to do.

[TeamKitakits]

Same case here, can't edit my site too. 

I already sent email to Weebly for assistance, but until now no response from their end.

[infopower]

Same thing since yesterday and no reply from Weebly assistance.

I try on several computers : Windows 10, Windows 7, Chromebook : same behavior !

[NickyLimes]

Hello @infopower @VR_Vloeimans @TeamKitakits @FrancisRevilla

I am looking into this for you guys. I see one of you cleared the cash and cookies. Can the rest of you do that for me? I am still digging to see if there are other known issues that have been discovered.

[NickyLimes]

Hello again @VR_Vloeimans @infopower @TeamKitakits @FrancisRevilla

  I have located a known issue that the developers are currently working on. I am going to open tickets for all of you too..

[infopower]

Thank you

[kscarbrough]

Any update on this? I have tested the recommended steps, cleared my cache and cookies and tried other browsers, but still nothing. I am in the middle of a website job, too.

[yvesdouillot]

same thing here, email to the assistance just sent

[NickyLimes]

Hello @yvesdouillot @kscarbrough

I am also creating tickets for you as well. They will be finished shortly.

[NickyLimes]

@kscarbrough

I sent you a PM with more details of your exact situation.

[NickyLimes]

@yvesdouillot

I updated and added the correct notes to the ticket you already created.

[NickyLimes]

@VR_Vloeimans @kscarbrough @yvesdouillot @infopower @TeamKitakits

This issue should now be resolved. Please reply if you are still having an issue.

[TeamKitakits]

When I click the "Save Footer" after embeding HTML code,  the screen goes blank and my activity is not saved.

[CrazyCatLady]

I'm also having issues editing a site.  Using google chrome, have removed cookies etc.  It's just stuck on the loading screen

[Brodie]

@CrazyCatLady, I have sent your info to senior support to investigate this - we'll get you back into your site editor ASAP!

[FournierAd]

Hi,

I'm also having issues editing a site.  Using safari, have removed cookies etc.  It's just stuck on the loading screen when I want modify my website. Could you help me please?

[Queso]

Hello! We haven't been able to reproduce the issue here yet. Does this happen on multiple browsers, or just the installation of Safari in particular?

[FournierAd]

I changed my browser and tested Chrome and its works but i can't understand why. I was used to create my website on Safari and it was all right but now it's impossible.

[Queso]

You may want to check that your Flash plugin is up to date, as well as your Safari installation itself. Those are usually the culprits in cases like this. Sorry for the inconvenience!