Blog comments

[seain]

Hi,

I can not reply any blog comments since this afternoon, and I also have gotten several emails from site visitors who can not post any comments on my blog. I have tried many times with different devices and web browsers, but the system shows " There was an error submitting your comment. Please try again". How can I do?

https://seain.weebly.com/33258353283325835486/201863-pm1000

[Safi1]

This is happening on my website also. I keep getting this message.

There was an error submitting your comment. Please try again. Written in red. And yesterday people were leaving comments without any problems.

[Safi1]

Top comment on another page seems to suggest others are having issues to. Posted 9hrs ago on another site 

 

George Lin

Not able to leave comment on my weebly blog page? 

[Adam7]

Sorry about that, guys! Our engineers are working on fixing this, although I'm not sure how long that will take. Thank you for your patience!

[Jecker21]

Hello, Sir Adam! Until should we wait? It's been 3 days adn still we cannot leave a comment to Weebly-powered websites and it's affecting me big time. Please update us as soon as possible. 

[Bernadette3]

I'm really sorry, everyone. We don't have any udpates on this, but the engineers are aware of the issue. If you submit a ticket to support we can tag you to receive an update once a fix is found. https://hc.weebly.com/hc/en-us/requests/new

[Jecker21]

I hope that it will be solved as early as possible since it's been a huge effect for me, and I am pretty sure I am not the only one. Many weebly bloggers and readers will surely demand for the same thing. 

[JustPointOfView]

I have the same problem.. So should I just wait?

[paco_hojaverde]

Yep, me too! Same problem.

[BailsMusing]

Last comment I received was on Friday. I posted a blog 9 hours ago and people are telling me they can't comment. I tried, and got the same result as seain and others.

[Adam7]

Can you try publishing your whole site, @BailsMusing? I'm wondering if that would fix it since it looks like the site hasn't been published for a few weeks (assuming I'm looking at the correct site).

[BailsMusing]

Hi Adam,

I published again, same result. I've published at least half a dozen times in the past few days. Before that was 17 May.

Cheers,

Catherine

[Adam7]

Ok, thanks for trying that. I'll check in with our engineering team; they'll be working to get it fixed as soon as they can.

[BailsMusing]

I got an email today (31/5 at 3.08am EST Australia) that the issue was resolved. I checked it, and it's definitely working now. 

Cheers,

Catherine

[Adam7]

That's great, @BailsMusing!

[MH21]

I am having the same problem