I deleted a PRO site and it didn transfer the plan to a new site.

[Kay81]

Ive deleted PRO plan sites before and it asked me where to transfer the plan after I deleted the site in question. I did this just a few moments ago and now the pro subscription seems to have disappeared. The site in question was an unpublished site that was not very far along.

[Brodie]

Hello,

I started restoring sites and I believe the one that had Pro on it is back in there. Delete again, but this time, choose to not assign to a site. Then go to your Account tab, My Services, and you will see the Pro service not currently assigned. You can assign it to a site from there!

[DevoCR]

Same problem here but I'm not able to reassign it from "My Services"

[Adam7]

Sorry for the trouble, @DevoCR. I've fixed this for you, so if you refresh you should see the site in your account is upgraded.

[DERDUMMEHIER]

I'm not able to reassign it from "My Services" too

[Adam7]

Sorry about that, @DERDUMMEHIER. I've fixed this for you so your site should show as upgraded now.

[alexandra11]

hello from europe, i have the same problem can you help me please?

[Bernadette3]

No problem. Looks like one of our agents took care of you a little earlier.

[adenmark]

I have the same issue. I have a pro plan but I can't assign it. Noone is picking up the phone for support, I need this solved today. Please help

[Adam7]

I replied to your other post about this, @adenmark - you should be good to go now.

[adenmark]

Hey Adam, Why am I asked to pay for a domain name since I have a two year pro plan? 

[Adam7]

I would guess that the domain credit we give for the upgrade expired since it was last year when you upgraded. It looks like we issued you a new one, though.

[boogernose]

Hello,

I have the same issue. Please help me

[123we]

Hello,

i have the same problem. Could you help me please? Thanks in advance

[Bernadette3]

We can help you out with that @123we What is the name of the site you want the service applied to?

[123we]

Hello,

preferable a new one but it doesnt matter. Any of my sites like 1234fffsadd.weebly.com

Much appreciated.

[Bernadette3]

Sure thing! Looks like a member of our support team was able to help you out with this.

[Adam7]

Did you still need help with that, @123we? I see your service assigned to a site in your account now.

[Kay81]

Problem has been resolved so I edited this to show that.

[Bernadette3]

Hi @Kay8 What is the name of the site you want to assign the service to? 

[CarlosCastanoPH]

Hi! I deleted a Pro Site also without assigning it...HELP it's not in the Settings and My Services tab too