How do I insert content_ids on products on Weebly using Square Online Store?

[Fringetoronto]

I have been trying to troubleshoot my Facebook Pixel firing correctly using Weebly Facebook Pixel Integration.
The current issue is that when adding products to the cart, Facebook Pixel Helper display the following error:

Products Are Missing From Your Catalogs

Retargeting ads can't run for 1 out of 1 product interactions on this page, because the products people have interacted with are missing from your catalogs.

Investigate in Catalog Manager

CUSTOM PARAMETERS SENT

content_type: product

content_ids: ["1174"]

I tried solving it by adding SKU’s to match on Facebook Catalogue, Square and Weebly but this still does not solve the problem.  I keep on having the same issue where Facebook Pixel keeps taking "1174" (that is places on the URL) as content ID to identify the product.

[Bernadette3]

Hi there. It can be a bit tricky for us to troubleshoot FB code, but do you have screenshots you can provide? 

[Fringetoronto]

Hi,

Here's the issue I'm experiencing followed by screenshots.

I used Weebly Facebook Pixel Integration to sync my Pixel

First noticed an issue when firing ViewContent in all pages,

I further investigate by visitng a product page an adding a product to the cart, but when adding products to the cart, Facebook Pixel Helper displays the following error:

Products Are Missing From Your Catalogs

Retargeting ads can't run for 1 out of 1 product interactions on this page, because the products people have interacted with are missing from your catalogs.

Investigate in Catalog Manager

CUSTOM PARAMETERS SENT

content_type: product

content_ids: ["1174"]

Instead to considering SKU, it matches the Content_ID with the "1174" that is placed on the product URL 




I tried solving it by matching SKU’s on Facebook Catalogue, Square & Weebly but this still does not solve the problem. I keep on having the same error displayed on Facebook Pixel Helper. 

[Bernadette3]

I'm really sorry, @terrym I am not very versed with Facebook Pixel. Hopefully another user on here has some experience using it and would be able to help you decipher the error Facebook is displaying. I'll see if I can find out any more information as well.