Email Subscription

I have just added email subscription to my website. Where does the incoming email go? I cant find it in the mail account assoctiated with my website, nor does it appear in the Square customer Database?

Thanks

James

2,870 Views
Message 1 of 12
Report
11 REPLIES 11
Square

Hi @JB-2729 Did you add a popup or a contact form? 

2,856 Views
Message 13 of 12
Report

Hi, 

No I didn't use the pop up. They can be annoying.

James

2,855 Views
Message 13 of 12
Report
Square

Thanks for clarifying! Click on the menu in the top left, then Website. You should see the Forms tab. FFR, if you do ever decide to use a pop-up, I believe those are located in Marketing section. In fact, now that I think of it, you should also be able to see your contact form contacts under marketing as well. 

2,840 Views
Message 13 of 12
Report

I was also wondering about the email subscription. If I used the Email Subscription form for my website, is there a way to get the form automatically forwarded to my email address I use to sign in to Weebly rather than logging in to see who subscribed?  

2,807 Views
Message 13 of 12
Report
Square

It should do that by default, @lovemonkeys. If it isn't working that way let me know, though!

2,795 Views
Message 13 of 12
Report

Adam.. thanks.. I am not receiving the email signups per my test. Not sure why. I receive them for contact form submissions. 

2,791 Views
Message 13 of 12
Report
Square

Hmm. Are both of these the two forms listed for your site in Website > Form Entries?

2,786 Views
Message 13 of 12
Report

I am having the same issue. I receive my contact form submissions, but not my email subscribe submissions Smiley Sad

2,718 Views
Message 13 of 12
Report

Can I have those email subscriptions go directly to Mailchimp?

2,717 Views
Message 13 of 12
Report
Square

You might want to embed a form from MailChimp on your site instead, @CupOfKindnessT, that way the submissions go right to MailChimp directly.

1,910 Views
Message 13 of 12
Report

I'm having the same issue. When someone signs up for a subsciption using their email address I can find that information under form submission, but I am not receiving an kind of a notification that someone has signed up. How do i enable. ensure that is happening or find what email address they should be "automatically" forwarding to?

1,663 Views
Message 13 of 12
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.