Change the currency for paid plans

[FitnessPilates]

Hello, I want to upgrade to a paid plan, but the plans are given in US dollars, when I'm logged in. If I am not logged in, I can get access to the prices in my local currency.

Does anyone know how I can get to the right currency for my region?

[Bernadette3]

This has been updated for you, @Loony

[Loony]

Thank you Bernadette, but I only see Dollars still, not euros. Is it for my dog project site? Am I doing something wrong? Thanks again.

[Bernadette3]

Hi @Loony. I see Euros when I click the upgrade button in your account. What plan are you trying to upgrade to, and can you try opening the editor in a different browser in private/incognito mode? 

[MaximeMirabel]

Hi,

I'm having the same issue. The prices are coming up in AUD but I need them to be in EUROS ?

Could you do the change please ?

Thanks

[Bernadette3]

Hi @MaximeMirabel I'm not able to update that for you, but we can check in with support tomorrow. Thanks in advance for your patience. 

[Bernadette3]

Hi @Jordan_Burton Do you still need assistance with this? 

[ch21]

Hello! Can I have my account in EUR, please? Thank you!

[Adam7]

Not a problem, @ch2. I've converted your account to EUR for you.

[TRKBL]

Hi,

Is it possible to have my currency BiH - BAM?

[Bernadette3]

That currency is not available, unfortunately. Your bank should automatically convert the charges from USD, though. 

[TRKBL]

Ok.. Unfortunately we are not allowed to sell items in the foreign currency dough.

Thank you

[Bernadette3]

You're welcome, and I'm sorry it is not an available option for you. 

[JaneCraft]

@Bernadette @Adam 

I would like to extend my website subscription plan but instead of pounds I want to be charged in euros.

Can you please update this for me?

[Adam7]

Hi @JaneCraft.

I can convert your account currency but I can't change the currency of a particular service. If I convert your account to Euros you'll get an error when you try to pay. One thing I could do though, is wait until you're ready to pay, then remove the service and convert your account currency. When you upgrade again the new service will then be in Euros.

[acahn]

Hello, 

Could I have my plans changed to USD? they keep showing up in euros despite me living in the USA.

[Bernadette3]

Thanks for reaching out, @acahn The account has been updated to USD for you. Please let us know if you have any other questions. 

[fudge1]

Can you change my currency for paid plan from USD TO GBP

[Adam7]

Thanks for joining the Community, @fudge. I've updated the currency of your account to GBP for you.

[sdklik]

I have the same problem with it being in Euro instead of USD.

Thanks

[Bernadette3]

Hi @sdklik You are currently logged into a contributor account. Are you trying to make a purchase for the website you have editing access to, or are you trying to make a purchase for your own site?