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Cannot enable SSL even after changing DNS settings as instructed

Looking for some assistance.  Although I have updated my A-Record DNS pointers to the IP shown, I cannot enable SSL for my site.  Looking for some assistance, please.

TIA.

site name: www.crystalcreekonline.com

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Square

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It looks like your domain is actually pointed to a different IP than what is requested. Currently the domain is pointing to 199.34.228.55 but it needs to be changed to 199.34.228.65

Once you make this change it can take up to 24-48 hours for the domain to update. Smiley Happy

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Square

Hi @ccisole What happens when you click on Enable for SSL from the Settings tab? 

image

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I get the following screen:

image

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Square

Best Answer

It looks like your domain is actually pointed to a different IP than what is requested. Currently the domain is pointing to 199.34.228.55 but it needs to be changed to 199.34.228.65

Once you make this change it can take up to 24-48 hours for the domain to update. Smiley Happy

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Thank you, Bernadette.

All of my domains are now 'secure".  

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