Gsuite setup problems

[b_nhrr]

Tried to setup gsuite from within weebly using the free trial in early April, I came up against a few problems. Now I have been charged for gsuite and I still can't get it properly set up!

Problem:

In weebly, when accessing gsuite email I see:

This G Suite account is currently being configured. Check back soon to manage your email accounts.

When going to inbox, I get into a loop where the password is not accepted and i try to recover the account. Whatever, I do I am unable to recover the account details so cannot log in.

Any ideas what to do next?

Thanks.

[Bernadette3]

Hi @mwjensen Sorry to hear you are having trouble with your email. We made a change on the backend which should allow you to log into admin.google.com without an error. 

Please let me know if you still see an issue on your end. 

[bwinsler]

Hi Adam,

I know you've been busy on here but I am having the same problem as @stugons and @amberbrown .I try to login to Google Admin but it says it has not been verified and then I get in a loop. Could you please change my status to Super Admin to allow me to login as well?  www.robertwinsler.com

Thanks,

BW

[Adam7]

All done, @bwinsler - let me know if you still have trouble.

[bwinsler]

That worked. You're the man! Anyone reading this thread shouldn't give up hope. I had done the trial without it working but decided to buy a year subscription thinking I would eventually figure it out. I was about to request a refund in the 30 day window until @Adam worked his magic. 

[Adam7]

That's great! I'm glad to hear you've got it all working.

[j_]

Hi Adam,

I'm stuck in the same kind of loop. I've tried everything over the last couple of days. (Any time I go to the G Suite admin sign in, it says "Your account has not been verified."

Can you make me a super admin as well?

- Jay

[Hartman]

Same for me : "This G Suite account is currently being configured. Check back soon to manage your email accounts."

For three days now I think.

Could someone from Weebly help me ?

Or just cancel the G Suite ?

I've sent an email. No reponse yet.

[Bernadette3]

Your service appears to be setup properly, @Hartman. Have you tried using the email yet? Sometime the configure notice displays longer than it needs to. 

[Hartman]

Hi Bernadette. Thanks for the answer. I image you're all very busy, so I appreciate it.

When I went to the G Suite page, it said : "This G Suite account is currently being configured. Check back soon to manage your email accounts."

I went to the email 'button' on the "domain" page at Weebly but couldn't access the mail at Google. I didn't have the password...

But then it dawned on me that perhaps I could *change* the pasword on the Weebly Domains page, even if I haven't set a password yet - and then did so.

And ... It did the trick !

At least for the vanity mail address. The G Suite page on Weebly still says : "This G Suite account is currently being configured". But I imagine it will go away, as you suggested.

At least I'm in the G Suite, at the Google site. So I'm a happy camper now

Have a great day. Thanks for the reponse.

W. Hartman

[Bernadette3]

It has been pretty busy, and I truly appreciate your understanding and patience.  

Glad to hear you are in the Gsuite account now! I'm not sure why the interface keeps the configuration prompt on the screen sometimes, but if you have any trouble with sending or receiving emails please let us know. We're happy to help you troubleshoot. 

Take care!

[j_]

Thank you so much for writing this! Yes, resetting the password worked for me as well.

For those out there who are still struggling, this may help: Click three dots to the right of your name at https://square.online/home/emails (Emails page) and reset password.

[Adam7]

Glad to hear that! Thanks for posting an image for people as well.

[Little323]

Hi,

I think I'm having the same problem. I signed up for G-Suite a week ago and I am unable to log in to my admin account to set-up emails. It keeps saying that my account is still being configured. Can someone help?

Thank you!

Ae

[Adam7]

Thanks for your post, @KhaoNiew.

I've made your user an admin so you can log into the G Suite Admin console and accept Google's terms of service. Go to the G Suite page of your account, click on the "..." button next to the "Go to inbox" link, then click on the admin link. Log in using the user you created and you should be able to accept the terms of service. You should also be able to get instructions on how to verify your domain name.

[stjohnsdems]

Hi @Adam,

Sorry to come to you with another one of these problems. I created an email, but when I try to login to Google Admin, it says it has not been verified and I end up in a loop. Could you please change my status to Super Admin to allow me to login as well? stjohnsdemocrats.org

Thanks,

Robin

[Adam7]

Not a problem, @stjohnsdems - I've made your user an admin.

[NourishEcoVilla]

Hi there

I am having the exact same probem as everyone on this thread for our site nourishecovillage.com

Your account has not been verified. Ask your Google Workspace administrator to verify the domain associated with your account.

Could you please make the one user/email we have created admin please so we can get into the admin console

Thanks a bunch

[Adam7]

I've also made your user an admin, @NourishEcoVilla.

[Dave41]

@Adam Same problem here.  Can you make the user I set-up for davelongformonroe.com the super admin?

Thanks!

[Adam7]

No problem, @Dave4 - I've made your user a super admin for you. Let me know if you have any trouble!

[HenriYoki]

Hi Adam,

I'm also trying to set up my G suite trial with now a day with the message "This G Suite account is currently being configured. Check back soon to manage your email accounts."

The MX records are as they should, I've bought the domain from Weebly, and I tried password reset, but it didn't work. 

Trying to access admin.google.com just says "Your account has not been verified. Ask your Google Workspace administrator to verify the domain associated with your account. Find your administrator" 

I'm have set the 14 day trial with [email protected]

Hope you can help, e.g. set me as super user or sth., so I could progress further.

Best wishes,

Henri