Assistance Needed - Weebly Site SSL Problem

Sincerest apologies if this has been covered already.

 

I recently decided to update my site after months of not even looking at it, upon visiting the site on Chrome (I have since checked on Edge, Safari on iPhone and Samsung internet and it's the same), I was faced with a page that told me the site wasn't secure.

 

I did some checking and found out something called an SSL certificate wasn't working right, or something.

Anyhoo, long story short, I bought an SSL certificate through the company I bought my domain name from and now need to know what "server type" Weebly is so I can download and install the new certificate.

One of the help articles suggested I toggle on/off the "enable" thing via settings on edit site section which shows SSL as "enabled" but the "disable" button doesn't work.

Can anyone help? I've not a clue what to do.

Thank you.

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Hi @KWBltd, thank you for posting 🙂.

I'm sorry to hear you're having trouble marking your website as secure. Would you mind sharing the URL with me ?

Note that it can take 24–48 hours before the SSL certificate is configured. Are you still getting an error message when visiting your website ? 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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