Domain transfer taking long time

[SDirne]

Hi there,

I bought the pro site bundle nearly a month ago and used the free domain transfer to transfer a domain I already owned on a different website (wix if that is important). Roughly a week later I received an email from Wix that everything was good to go and I checked the status on Weebly which said transfer in progress and that it could take 7 days. It has been over a month now and nothing has changed, I just want to know what exactly is going on. The domain is www.stijndirne.com btw.

[NJRFTF]

@SDirne  As of 10 minutes ago....

[SDirne]

Thats really weird because Weebly is still telling me the transfer is in progress and there is nothing more I can do. Any suggestion on what I should do?

[Adam7 · Accepted solution]

It looks like the domain didn't convert into a manageable service after the transfer completed, @SDirne. I've processed that manually for you so the domain will show in your account now. You should get an email in the next 24 hours asking you to verify your domain registrant contact info. Click the link in that email and verify the domain, and then after that you can fully manage the domain within your Weebly account.

[SDirne]

Thank you so much for your reply and your help! I confirmed the domain and I can now control it via Weebly.

[Adam7]

Great! Glad to hear that.

[sdoowec]

Did all of the necessary things to transfer my godaddy domain to weebly. Have a page already made on weebly that we are trying tot use our godaddy domain for.

i have done these things: "

• Make sure WHOIS privacy protection is disabled
• Disable the registrar lock
• Double check that your contact email address is correct and you have access to it
• Get your domain’s EPP code from the current registrar and enter it to authorize the transfer process.

But after i choose the specific page from the drop down "Connect domain to a site" list, it turns green, but just spins.

we did have an issue where i used the wrong payment method, got them to refund it, and because of that, they essentially cancelled it, so i used the correct payment method and its back and running under my domains.

Please advise. I'm very new to all of this, so i appreciate your patience.

[Bernadette3]

Domain transfers can take 7-10 days to complete so you won't be able to edit the dns until you see the domain in your account. 

You are currently logged into a contributor account, and I don't believe you can assign the domain name from within your account. It would need to be done from the main account. The main account would also need to purchase a paid plan in order to be able to publish to the custom domain. 

[rlyon]

*Edit. problem has been solved through online chat support

Hello, Im having the same problem with a domain transfer. it says its in progress but it was started over 7 days ago. Please help, www.jeanninecoburn.com