DNS and MX records for Office 365 error

[juliaxu]

Hello, I'm trying to set the required MX, CNAME, TXT and SRV records for Office 365 through the Weebly dashboard - so I can use my domain registered through Weebly to receive emails etc. However, when adding and saving MX or DNS records all I get is "

Something went wrong.

We ran into a problem while saving your changes.

". Help?

[Adam7]

What domain are you having trouble with, and what records did you need to set in specific @juliaxu? I can try setting those for you from our end.

[juliaxu]

Hi @Adam

The domain is www.juliaxulawyers.co.nz. I'd prefer not to get you to do this, because it should be self-service ... and it's quite a few records. But thank you for helping. The records in question are:

MX Records:

Priority	Host name	Points to address or value	TTL
0	@	juliaxulawyers-co-nz.mail.protection.outlook.com.	3600

CNAME:

Host name	Points to address or value	TTL
autodiscover	autodiscover.outlook.com.	3600
sip	sipdir.online.lync.com.	3600
lyncdiscover	webdir.online.lync.com.	3600
enterpriseregistration	enterpriseregistration.windows.net.	3600
enterpriseenrollment	enterpriseenrollment.manage.microsoft.com.	3600

TXT:

TXT name	TXT value	TTL
@	v=spf1 include:spf.protection.outlook.com -all	3600

SRV:

Service	Protocol	Port	Weight	Priority	TTL	Name	Target
_sip	_tls	443	1	100	3600	@	sipdir.online.lync.com.
_sipfederationtls	_tcp	5061	1	100	3600	@	sipfed.online.lync.com.

Cheers

[Adam7]

I agree with you - I didn't have any trouble adding the records the usual way through your account, with the exception of the SRV records. We don't have enough fields to properly enter those so I did them directly at our Registrar. Once those changes propagate it should work fine for you.

[JohnSchram]

I was also unable to add the MX and DNS records and was given the same error message. Domain name johnschram.com and here are the records to add

MX records
Priority	Host name	Points to address or value	TTL
0	@	johnschram-com.mail.protection.outlook.com	3600
CNAME records
Host name	Points to address or value	TTL
autodiscover	autodiscover.outlook.com	3600
TXT records
TXT name	TXT value	TTL
@	v=spf1 include:spf.protection.outlook.com -all	3600

[Adam7]

Thanks for providing those, @JohnSchram. When I check the domain it looks like you were able to add those records successfully, though.

[vanegascosmetic]

I am also unable to add mx settings and cname settings please help

MX: 

@

vanegascosmetics-com.mail.protection.outlook.com.

0

1 Hour

CNAME: Host name autodiscover  points to autodiscover.outlook.com.  priority 0 ttl hour 1 hour

[Adam7]

I checked your domain and I see that MX record added, @vanegascosmetic. You may want to remove those other MX records for Google, though. If you are still having trouble let me know.

[IPP]

domain: interfaithprisonpartnership.org

same as the rest of the world unable to add mx records pointing to office365 but i am able to save it if it points to an IP address.

MX records
Priority	Host name	Points to address or value	TTL
0	@	interfaithprisonpartnership-org.mail.protection.outlook.com	3600
CNAME records
Host name	Points to address or value	TTL
autodiscover	autodiscover.outlook.com	3600
TXT records
TXT name	TXT value	TTL
@	v=spf1 include:spf.protection.outlook.com -all	3600

[Adam7]

Hi, @IPP. Thanks for joining the Community!

Did you still need help adding those records? I checked your domain and I see that they've all been added already.