Hello, and welcome to the Retail and eCommerce group in the Square Community! 👋 We launched this group to connect retail sellers and provide a place to share ...
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Are you guys hosting your website with Square or using only their POS?
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I set up the Square Google Free Local Product Listings following the Square instructions, however, on my Google Merchant Center page, under Local Inventory Ads Setup - Product Data, it shows "Action Required." When I select that, it shows a checkmark next to Upload a Primary Feed indicating that it is complete, but, in addition, it has a link to Upload Local Product Inventory Feed. I can't find this in any of the instructions. What am I missing?
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Is any other Square retail user dealing with the following... • Customer Buys Product from your site • You Ship the Product • You follow up to confirm the Product was received • Customer confirms • 30+ days later Square flags one of the two transactions as a dispute from customer, yet the other purchase was no disputed (?) • Square says dispute reason "customer has no knowledge of transaction" • You email customer's attached email. Customer again confirms order and claims to have no knowledge of any dispute and didn't ask their bank to dispute either • Your funds get tied up due to this dispute • 2 weeks later Square comes back and says dispute results in favor of customer, to which you the seller do not get paid and you are out the product you shipped as well I am assuming this is nothing more than a common scam, yet as a business I am the one losing at all angles here. • Customer has ordered more since...sure enough another dispute from the other transaction not disputed before with the other one. This dispute didn't come in until the other dispute was resolved. Why is the seller not protected in this situation? Why isn't Square flagging this account that keeps ordering and then disputing purchases. I obviously stopped sending additional orders, but it's the point that this seems to be a black hole in the online system that doesn't favor the seller at all and there should be or how is a seller supposed to conduct business online? \ Any responses, answers or advise on this situation?
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The title of this thread has been edited from the original: New Website
Hi Everyone
I set up my ecommerce website dec/jan it up and running and i have added it to google console and bing. My question is im still not getting views or still no orders. What else do i need to do to get orders coming in?
I have previously sold on Etsy with nearly 3000 orders and had orders every week with the same products.
I dont want to loose faith in my website and ditch it and go back to Etsy there costs are just getting to high.
Any help would be appreciated.
My website is www.heartfeltcreationalgifts.com
Thanks, Nicki
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We've been hearing concerns about the viability of independent barbershops and hairdressers in the UK. Are you noticing a trend of closures, stores reducing their sq ft or relocating in your area - many going to work from home or home visits? If so, what do you believe are the primary factors contributing to this? Is it primarily due to rising overhead costs or perhaps changes in consumer grooming habits?
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Square ChampionRetail and eCommerce03-11-202509:12 AM
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