square terminal

Hello, I have a square terminal and ipads with square for restaurants and kds. I would like to see a way to connect the terminal like one can with POS so that i can use it as a front customer facing tool to see the order, total and they can select tips and pay. How can this be done with orders put in on the square for restaurants pos I pad?

1,471 Views
Message 1 of 4
Report
3 REPLIES 3
Square Community Moderator

Hi @meighenp - Thanks for reaching out to us here on the Square Seller Community👋

 

You can follow the steps for connecting your Square Terminal to your Point of sale here in this Support Article. However, the Square Terminal cannot be used as a Customer Display with Square for Restaurants or Square for Retail**. This would be considered a feature request. Although this feature isn’t currently available with Square, it’s a great idea and I can see how it would be beneficial to your business.

 

I’ve shared your feature request with our Product Team, as they are constantly improving our products based on feedback like this. To learn more about how feature requests work, please see this post from one of our Seller Community Moderators.  We appreciate your input!

 

I noticed you also posted this question on the Square for Restuarants Ideate Board. I want to make sure you've seen our Community Etiquette Guidelines. We ask members of the Seller Community to not post the same message in multiple places as it is not productive for our Moderators. Thank you for understanding.

I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



1,427 Views
Message 2 of 4
Report
Square Champion

@_Violet ;

 

Here it says you can use the Terminal as a 2nd Screen for the Square Stand here is the article:

https://squareup.com/help/us/en/article/7722-square-stand-2nd-generation-guide 

 

 

Candlestore_0-1673568586261.png

 

 

There is even a video how to connect them for the POS, but will this work for Square for Retail or Restaurants or just the POS system?

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
1,386 Views
Message 3 of 4
Report
Square Community Moderator

Hi there, @Candlestore thank you for politely correcting me here. This must be something that changed when we released the newer version of the Square Stand. My apologies for the misinformation, @meighenp 😓

 

Square for Retail POS and Square for Restaurant POS cannot be connected as a secondary customer display with Square Terminal. This feature is only available for Square Point of Sale (the standard version of Square).

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



1,341 Views
Message 4 of 4
Report