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Possible to Client to Add Payment on File *After* They Pay an Invoice?
The chat support is useless. Does anyone know if (and how ) I can have a client add their payment information to file after they've already paid an invoice? It's a condition of my contract and they forgot to do it.
Thanks!
Matt Selznick
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3 REPLIES 3
JustinC

07-01-2021
06:56 AM
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Hey there @mwsmedia. In this case, you'll need to manually add the card on file. The only way your client can add it on there end is if they're paying another invoice.
Justin
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Thanks -- I figured out that was the only option, no thanks to the chat support, which if it's not entirely bot-run, might as well be, the way they steadfastly ignored the context and specifics of my inquiry...
Ah well.
I do appreciate your taking the time.
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JustinC

07-01-2021
03:24 PM
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Yikes, sorry to hear @mwsmedia
Justin
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