Issue: Can't view activity on the app for Android

I'm having trouble with the app. Sometimes when doing a transaction it skips the issue receipt screen. So when I click the activity button to select resend receipt it won't open. It gives me an error message. The past few weeks I've had trouble with my chip reader not connecting. Which now that works but now I  cant resend receipts.

2,308 Views
Message 1 of 5
Report
1 Best Answer
Square

Best Answer

UPDATE: Alright, your activity screen should be back! Can you let me know, if it's not @hairninja76

 

 

Hey, thanks for the heads up @hairninja76

 

We're starting to see a few reports of this (activity screen failing) and our engineering is investigating it now! 

 

I'll update my comment as I gather more information. Thanks for you patience!

View Best Answer >

3,090 Views
Message 2 of 5
Report
4 REPLIES 4
Square

Best Answer

UPDATE: Alright, your activity screen should be back! Can you let me know, if it's not @hairninja76

 

 

Hey, thanks for the heads up @hairninja76

 

We're starting to see a few reports of this (activity screen failing) and our engineering is investigating it now! 

 

I'll update my comment as I gather more information. Thanks for you patience!

3,091 Views
Message 2 of 5
Report

 Yes it is working now. Thank you

2,283 Views
Message 3 of 5
Report
Alumni

Thanks for letting us know, @hairninja76. Glad to hear it! If anything else comes up, please don't hesitate to reach out. 🙂

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center
2,277 Views
Message 4 of 5
Report

Yes thank you it is working now.

2,284 Views
Message 5 of 5
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.