Is there a way for clients to book an appointment up to my listed closing time?

I would like to allow clients to book evening services up to a specific time (no matter the service duration) without square factoring in the service time because it is blocking my customers from booking evening appointments because it thinks I won't stay past my closing time of 6pm if it is a longer service. In a perfect scenario, if my business hours are listed until 6:00pm, I would like my clients to be able to book a 6:00pm appointment (even though I will be working past my "open hours").  Right now square shows my evening slots as unavailable and I do not want to list my hours until 8pm because I will get clients that actually want to book at 6:30pm, 7:00pm or 7:30pm and I just want 6pm to be my last appointment of the day.. Is there a way to do this?

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Hi again @OlyEsty

If you want to offer a 1 hour long service at 6:00, you would need to update your availability to end at 7.

Otherwise, this would be a feature request, as your clients are only able to book an appointment themselves via your booking site within your listed open hours.

Another tidbit I gathered from the Appointments team is that when adding availability, you could click the + sign to the right of the hours to add another line, or lines. This would essentially be like creating time blocks, so that you are available 10-2, 2-4, 6-7 etc.

One important note: Remember that you can always schedule an appointment for your clients outside of your hours!

Valentina
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Hi again @OlyEsty

If you want to offer a 1 hour long service at 6:00, you would need to update your availability to end at 7.

Otherwise, this would be a feature request, as your clients are only able to book an appointment themselves via your booking site within your listed open hours.

Another tidbit I gathered from the Appointments team is that when adding availability, you could click the + sign to the right of the hours to add another line, or lines. This would essentially be like creating time blocks, so that you are available 10-2, 2-4, 6-7 etc.

One important note: Remember that you can always schedule an appointment for your clients outside of your hours!

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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One important note: Remember that you can always schedule an appointment for your clients outside of your hours!

 

How do you do this? Schedule an appointment outside of business hours?

 

I am a service based business doing vehicle Detailing and Customization. A lot of my services can take 7 hours to 2 days sometimes. I used to be able to set an appointment for 5:30 and still have it run past my business hours I thought because I had staff available to work it. Now it seems like the feature has been removed or something. Is there a way to set a service without any duration and override the prompt in square appointments? Or what do you suggest I do aside from making my hours from 8 am - 1 am. I think that would be very confusing and misleading for customers. 

 

It would be nice to be able to take the appointment in and not worry about the duration

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