Inventory Value Report

[bbutler222]

I am moving my POS from Shopkeep to Square Retail ($60 per month). In Shopkeep I was able to pull an inventory value report on any given day. I do inventory every 3 months and adjust my inventory value to match my QB inventory asset. I see you can run a category report that gives you value by category (which Shopkeep gives you by item but that's fine). The problem I'm having is I made an adjustment to the "cost" of an item I entered wrong. I initially entered $6.99 as the cost and it should have been $3.99. I am off $18 in my beverage category because the diff is $3 x qty of 6. I tried to run the report for today 9/19 but got a message saying there wasn't a report to run because I did not receive inventory today. I should be able to pull this report any day regardless if I received inventory or not. So please I need help in figuring out why I can't pull up a report that has this correction included in the value. Thank you for your help. I really appreciate it.

[kellyj · Accepted solution]

@bbutler222

Thanks so much for your post and welcome to the Seller Community.

These kind of specific Retail questions around inventory management are best handled by our Retail Support team. They can look more in depth at your account an inventory and really be able to give a specific answer on what you are seeing and why you are not able to generate this report.  

We've reached out to that team for more information on this, but in a pinch please feel free to reach out to the team as well.

[bbutler222]

Thank you Kelly J for your help! I have been trying all day to reply to your comment but keep getting an error. Hopefully this one will go through.

I spoke with Retail Support this morning and they fixed the error for me and gave me instructions on how to fix the problem in the future.

[kellyj]

@bbutler222

Glad they were able to fix it for you, and so sorry you were having an issue with your reply. We've had a few reports of that, we'll continue to watch this.