I am very frustrated, because we received zero notice that we would be unable to access our custom message offered by the COVID-19 RESOURCES on our Square mini sites. My custom message on my banner is at the very top of my booking site, and it is completely inaccessible. This is causing me numerous headaches, as my custom message contains outdated contact information e.g. my old business phone number and contact info. Since this grey banner is at the very top of my booking site, a lot of my clients are reading it, then messaging me on a number that no longer works. Then, I am never receiving the messages and loosing clients in return. I have sent in over 10 emails with screenshots of the broken link over the past 4 weeks, with zero resolve. When I click on "Create booking site message" to try to update this information, I am directed to a page that says
"We couldn’t find that.
Sorry, we couldn’t find what you were looking for. Try one of these alternate routes instead.
Take me Home"
I have called, emailed, and messaged and no one is able to help me.
I have a custom website set up with WIX, and I do not have any reason to create a Square website for my business.
It is unfortunate, because I love Square but I will have to switch to another service provider if I am unable to update my contact information in the banner at the very top of my Square mini booking website.
