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How do I capture payee's address from a payment link?

I set up a payment site to receive dues payments from our neighbors in our neighborhood association. How do I capture their physical address so I know which address to credit the payment to?

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Hey @houstonalle, it sounds like you're using Square Online Store, correct? We aren't able to capture and share address information automatically, but you can request that customers provide additional details at checkout in the item description.

 

If you happen to accept payments in person with Square Register, you can add more customer details at the time of the sale. Learn more about this in our Support Center.

 

Hope this helps clear things up a bit more. Please let me know if you have any further questions or insight!

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center

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Best Answer

Hey @houstonalle, it sounds like you're using Square Online Store, correct? We aren't able to capture and share address information automatically, but you can request that customers provide additional details at checkout in the item description.

 

If you happen to accept payments in person with Square Register, you can add more customer details at the time of the sale. Learn more about this in our Support Center.

 

Hope this helps clear things up a bit more. Please let me know if you have any further questions or insight!

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center
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