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Hi All! 🙂 I am trying to make it so a client cannot schedule a certain type of appointment, unless they have completed a free consult appointment. How do I do that? TIA!
The title of this post has been edited from the original: Appointment Restrictions

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Hi there @TidyinTimeLLC! 🧹 You have a couple of options here that I can think of...
The optimal way to do this would be to make it so that the specific service so that it is not bookable by customers.
- Start by heading to your Services Library > select the service to edit it > scroll to Price and Duration on the Edit Service page > toggle OFF the Bookable by Customers Online option:
Another option would be to make it so that you must accept or decline all appointments.
- Start by heading to your Appointments settings > Online Booking Preferences > select Business must accept or decline all appointment requests.
- Start by heading to your Appointments settings > Online Booking Preferences > select Business must accept or decline all appointment requests.
I hope this helps - let us know if questions come up, and welcome to the Seller Community ✨
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Hi there @TidyinTimeLLC! 🧹 You have a couple of options here that I can think of...
The optimal way to do this would be to make it so that the specific service so that it is not bookable by customers.
- Start by heading to your Services Library > select the service to edit it > scroll to Price and Duration on the Edit Service page > toggle OFF the Bookable by Customers Online option:
Another option would be to make it so that you must accept or decline all appointments.
- Start by heading to your Appointments settings > Online Booking Preferences > select Business must accept or decline all appointment requests.
- Start by heading to your Appointments settings > Online Booking Preferences > select Business must accept or decline all appointment requests.
I hope this helps - let us know if questions come up, and welcome to the Seller Community ✨
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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Ok sounds great, I will look at both of these options. Thank you so much!
Nicole
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