Solved: How can I check my client's e-Gift card balance? - Page 2

sknmontclair · ‎12-01-2017

Is there any way to check a client's e-gift card balance?

RHatch · ‎12-01-2017

It is the same as physical giftcards. Click the Gift Card in your item list and just enter the e-gift card number.

cloudandleaf · ‎02-09-2019

I cannot seem to get any loaded gift card to show it's balance or see an option to add funds to it. Below is what I read on the Square FAQ pages for Gift Cards, but it does not seem to work as stated when I try it. The gift card balance never shows on this screen. Perhaps I don't know what is meant by "in-app item library". Can someone please clarify?

From an iPad or Android Tablet

Go to your in-app item library and tap Gift Cards.
Swipe or enter the gift card number.
The gift card balance should be shown at the top next to the gift card number.
You can leave the screen or load more value on this gift card.

Never mind... I figured it out right after I posted this.

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SMW · ‎06-03-2022

I completely agree.

ViolantesMeat · ‎10-08-2021

Currently having the same Gift Card Balance issue. I have a customer with a digital GC on file in our system. We have not found a way to see the balance. It would be nice if the balance would show in their profile. We can see the 4 digit PIN and their info on our terminal, but not the balance. Hope this is something that has been sent over for New Ideas and Updates. Thank You.

Natdog · ‎10-08-2021

I stopped using squares gift card option years ago. I switched to Gift Up and continue to use hand written certificates. Much, much easier.