IronCoreGym
02-26-2021
12:38 PM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Difference in group's customer count between directory and email campaign
In my Directory I have put 175 customers into a group called "Current Members." When I created an email campaign today it said I only have 136 customers in this group. Any advice as to why there is a discrepancy?
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
1 REPLY 1
Kassi_

02-28-2021
07:55 AM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Welcome back to the Community, @IronCoreGym -
It sounds like some of your customers have unsubscribed or have not opted in to receive marketing emails from your business.
You can check the status of this under the Customer's profile in your Directory.
Go to your Dashboard > Customer > Select your Current Member Group > Pick a customer > Scroll down to Marketing for their current status.
Please let me know if you have any other questions.
Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report