Customer auto fill names with credit card

We recently changed to the register system from an Ipad. Our credit card customers would auto populate their names. This is helpful when we are delivering food to customers and knowing who it goes to. The register system does auto populate the name of the customer. We would love to have that feature back. We have looked for answers here and on the settings, we just don't know what we are missing. It helps so much to have this functionality.

Steph

2,466 Views
Message 1 of 3
Report
2 REPLIES 2
Square Champion

@coffeeatthekyle Make sure you have manually assigned ticket names and not auto assigned where it puts a number.  I used to love this feature and use it extensively, but with tap pay and some chips, it just doesn't work enough not to train cashiers to just ask for a name every time.  It only worked reliably when you swiped every card by pulling the info off the mag stripe.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus
2,425 Views
Message 2 of 3
Report

Thanks!! Will look at that first thing in the morning! 

2,387 Views
Message 3 of 3
Report