I have an online store where customers can shop products. Is there a way for customers to shop using their e gift card without having to sort through their emails to search the gift card number ?
I am asking because for some customers searching square's e gift card number in their old emails is a hassle. Maybe there is a way to link e gift cards with customer's phone number or other unique identification.
Secondly, is there a way for customer who is shopping online to not have to enter all their basic information every time they make a purchase ?
Customers making purchases repeatedly through their e gift cards would want some way for the system to identify them rather than inputting their name, phone, address etc on every purchase through square. I am aware that on my end I can store and access customer profiles and can charge sales to a customer. On customer's
end though, the whole e gift card experience isn't very seemless. Customer who are repeat shoppers should have some way to not have to enter all of their information when shopping using e gift card. There have been times when a customer entered all
of their information and when applying e gift card, wasn't able to place the order. The 'place order' button itself didnt process the request.
Please let me know if the above issues have a solution. The whole e gift card experience isn't very friendly on customer's end, especially those customers who aren't very tech savvy.
