Are customer stars retained when loyalty subscription is cancelled?

[NickE]

I'm wanting to cancel our loyalty subscription. Not enough people actually utilize it to justify the added expense.

That said, I don't want any customers who have already earned stars to lose them. Do customers retain their stars if/when I cancel the loyalty subscription? Are they able to still see how many stars they have?

Thanks!

[JessPoynter]

I think once you cancel the subscription the stars are also lost. 

You might be able to export the data into a report before cancelling so you can see who has earned what.