Would like to pick the brains of anyone using Flash Order in the UK. 

No matter what I do I can’t get it to work sensibly…

2,824 Views
Message 1 of 8
Report
7 REPLIES 7

Following - I can't even sign up to a subscription and no locations are pulling through. Waiting on a reply from their support team.

 

Did you manage to get it to work in the end?

0 Kudos
2,701 Views
Message 2 of 8
Report
In response to benh89

Nope, totally gave up. 

I only got a support email back when some Square staff got involved. 

Nothing on it seems to just work, so it’s not for me. Holding out for a better option for the UK market, in the meantime using the QR code ordering has been my go to. 

0 Kudos
2,698 Views
Message 3 of 8
Report
In response to Sam_400º

I've actually just had a response from them and they've said there are limitations in the UK so it has to be paired with a Terminal, not a Stand which is annoying. I have a spare one so will see if I can give it a go.

 

I've heard rumours that Square Kiosk is coming to the UK at the end of the month but I've got a 24h snack stand in an office we were supposed to have started months ago and am being pressured into getting it done this week which is fun. Only needs to be a very basic solution at least so hope it can handle that. Hopefully the Square one does come and is much easier to use than this!

0 Kudos
2,697 Views
Message 4 of 8
Report
In response to benh89

QR for the win! 

although you’ll have the 25p per transaction on there there’s no monthly charge. 

then you’ve not gotta invest a lot of time into something else if your sources are right. 

0 Kudos
2,694 Views
Message 5 of 8
Report
In response to Sam_400º

You make an excellent point… I can suck up the 25p charge for not having to go through this hassle!

 

I had considered trying to just use the Square POS and Stand with a dummy staff ID on minimal permissions, and whilst fairly intuitive I know what some of the office people are like 😅 also figured there would be some term and condition I’d be breaking so that idea left my head pretty quickly!

 

Thanks for the suggestion - I’ll let you know if I hear anymore on the Square Kiosk!

0 Kudos
2,692 Views
Message 6 of 8
Report

Hi @Sam_400º @benh89 ,

 

Great new, Square Kiosk is now available in the UK ! You'll find more information on the Product Launch post, but let me know if you have any questions. 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
0 Kudos
2,568 Views
Message 7 of 8
Report
In response to Lou8

Hey @Lou8 - I was beta testing. No SMS order updates in the UK totally kills it as an option or recommendation. 

0 Kudos
2,562 Views
Message 8 of 8
Report