Why is Square only allowing one product photo per item?

[0241]

I opened my dashboard and went to add a new item. This item has several color options and I like to list a photo of each color with its option. However, it appears that square is only allowing one photo per product. I've tried modifying my product listing in Chrome and Internet Explorer. If I can't get this resolved this will cause me to dump Square as a seller platform. Why the change?

[Gold]

HI, the Menu Format only displays one image.  The Retail Format displays for additional images for color variations.  You need to create the Option Sets.

Online Dashboard, Website, Edit Site, click Page: Home down arrow, hover over Shop All click the 3 little dots, select Switch Template from dropdown, popup Switch Page Type, select Shop All (Retail Features).

Square Support page for Option Sets

https://squareup.com/help/us/en/article/6689-item-options

Variations

https://squareup.com/help/us/en/article/6893-add-selectable-options-to-an-item-in-square-online-stor...

[0241]

Hi, thank you for your input. I've never had to do any of the steps you provided before today. Been using square for 2+ years. What you wrote is as foreign to me as Latin but your feedback is certainly appreciated. I've logged back in this evening and it was back to normal so who knows....possibly gremlins.