Feature Request: Option to Create Invoice with Zero Balance

[Italy323]

Because I use square to track my inventory, I need to be able to create an invoice that has a zero balance (for a few reasons).  First, if I am donating product, I need to track that through square. I also want a hard copy record of this donations.  Secondly, if I do a product trade with someone, I want to indicate that on my invoice (again to track my inventory). When I have done this, square tells me that inovices need to be at least $1.  WHY???

[#2]

👋 Hello @sophiacoffee, @agrishield, @biggameink, and all the others who have stopped by to share this idea over the years. I understand how frustrating it can be to provide your product feedback and not hear back about the status. I am very grateful however, that @Leanna_CYB shared the following workaround:   

"If you use the mobile app to “checkout” instead of creating an invoice, you can apply a pre-created comp to the item and it will allow you to check out with $0.  This is what I’ve been doing so that it will remove the item from my item library and the record will show in your Transactions.”

I can also confirm that this feature request is not currently planned by our Product team, so I am going to go ahead and change the status of the post and close it out. We will absolutely keep everyone posted here in the community if this decision changes. We really appreciate your patience and understanding, and please feel free to message me directly with any further questions! 

️ Kristen
Square Community Manager
Product Engagement

[Michael80]

It's been SEVEN YEARS since this was requested. Square doesn't care. 😡

[MrFieldTech]

@Square, allow zero dollar invoices. There is ZERO reason for disabling this ability.

[ItsPARTYTime]

I too am needing to be able to send an invoice for 0 dollars.  I donated some product in return for advertisement and want them to see what the value of the donated product was with a 100% discount.

[biggameink]

We also use $0 invoices to track donations. And don't want to count sales we didn't make & then zero them out. I would like the tracking of what the donation was worth, so I use a full amount with all customizations. Square told me to create a 100% discount to take care of this, which we did. But when we do that, it says we can't have a $0 invoice. Please fix this.

[agrishield]

We need $0 invoices too, square please assist with this

[sophiacoffee]

We also need to be able to create a zero dollar invoice. This is one of the key features keeping us from moving all our business to Square (still holding onto another vendor for parts of what we do). 100% percent discounts already exist. Just allow us to use them on invoices. Seems like an easy fix, @Square !

[kristen]

👋 Hello @sophiacoffee, @agrishield, @biggameink, and all the others who have stopped by to share this idea over the years. I understand how frustrating it can be to provide your product feedback and not hear back about the status. I am very grateful however, that @Leanna_CYB shared the following workaround:   

"If you use the mobile app to “checkout” instead of creating an invoice, you can apply a pre-created comp to the item and it will allow you to check out with $0.  This is what I’ve been doing so that it will remove the item from my item library and the record will show in your Transactions.”

I can also confirm that this feature request is not currently planned by our Product team, so I am going to go ahead and change the status of the post and close it out. We will absolutely keep everyone posted here in the community if this decision changes. We really appreciate your patience and understanding, and please feel free to message me directly with any further questions! 

️ Kristen
Square Community Manager
Product Engagement