Is anyone using Square Appointments for their beauty business?

[Sheli]

The title of this thread has been edited from the original: Appointments

Is anyone using square appointments for their beauty business???

[maxpete]

@Sheli thanks for asking in the Community!

I believe @Doran, @rjonin, @Bronze_Palms, and @JessPoynter all do!

[Doran]

@maxpete @Sheli  yep! I do.  Going on several years now with Appointments. Loving all the recent additions to it over the last year. Especially the Square Go app. 

[isabelle]

Spot on @maxpete ! @TCSlaguna can weigh in here too I believe. 

[Bronze_Palms]

Thank you for the tag! Yes! I am using it for clients to book services. We also have an online store, run payroll, workers comp, send emails all through square.

[HairsMyExp]

I just started using Square Appointments and I love it!

[nailspiration21]

Hello,

I am a nail tech and I've been using square for 4 years. I love it. 

[HairsMyExp]

Hi, @nailspiration21, do you mind sharing what features you're currently, if any, using to drive repeat business? Also, do you have a loyalty program?

[KateWattsHair]

yes. I have used square appointments for my salon/beauty business for 10+ years

[HairsMyExp]

@KateWattsHair, since using Square for your salon/beauty business, would you mind sharing what features you use? Do you have a loyalty program in place for your clients?

[KateWattsHair]

Hello, 

Currently, I am not doing any loyalty program, but would like to in the future. 

I have used Square for my business since 2013 I believe. I currently use:

Card checkout, Appointments, Waitlist, occasional text marketing, Invoices, ALL the reports, online booking, and free website.

Kate

[HairsMyExp]

I understand. Thank you. Do you mind sharing your free website with me?

[EcoAutoClean]

We have been using it since its inception and it's done well for us..for the most part. (for our detailing business)

[Stacelyn24]

We do!  Love it!  If you have any questions, need help, or want any feedback....you've come to the right place 🙂

[rjonin]

Yes, for about 5 years. 

[SiBellebeauty]

Hey yes we do! I have been using it for the last 3+ years. Now with 2 locations and 10 staff members it works really well. And the best bit is they are constantly bringing out new features to us like the waitlist (this has hugely increased our utilisation rate as means we have less white space from last minute cancellations!)

Any questions please just shout x

[Funsurfchick]

Are you able to enter the appointments manually or send them a link to fill out their credit card information? It gets old with no shows and late cancellations and you get screwed for setting your time aside and not get paid.

[Lou8]

Hi @Funsurfchick, thanks for posting 🙂.

There are a few ways for you to take payments prior to the appointments, or protect yourself from no shows and cancellations:

1. Create an appointment from your Dashboard or POS and manually enter your customer's credit card details.
2. Create a customer profile and add a card on file, so you can charge it when creating an appointment.
3. Send an invoice to your customer from the Appointments app.
4. Create a cancellation policy to protect yourself against no-show.
5. Create an online booking page, and set up customer prepayment.

I hope this helps, but don't hesitate to let me know if you have any questions about these features !

[cadresalon]

Using it extensively at our luxury hair salon. cadresalon.com

Online booking

Appointment Management

Retail sales

Payroll

Revenue Reporting

Email Marketing

Retail inventory managment

Online retail sales

Gift cards

Packages

Memberships

feel free to reach out with any questions [email protected]

[Sheli]

Thank you. I do think I'm going to reach out. I have some questions about reporting. 

[KarleahScott]

 Need someone to help me Maximize everything square has to offer I’ve been having them for years paying for all the services but I am not utilizing the services I really need to get with someone to show me how to maximize these services.