upgrade problem editor

[AnneJue]

Hi!

I upgraded my account from basic to pro to use the video feature as well. Unfortunately the editor denies me to use video. Saying it is not in my plan and I have to upgrade. Which I did 🙂

What to do?

Looking forward to hear from someone.

[AnneJue]

It seems after some time, now the editor except my upgrade...

Great! 

[Bernadette3]

Hi @AnneJue 

Just want to confirm you were able to resolve this? Please let us know if you have any other questions, otherwise we will archive this post. Thanks! 😊

[AnneJue]

all good now. Thank you!