remove file from upload folder

Hello, I must remove two files from my upload folder. Google show the files, but these file are located in a private area used only by members. Google doesn't remove these file becuse only the admin of the site can remove them.

The file to remove file : "CS idoneità Attilio (scad 03-20).pdf" - "cs idoneità filosi (scad_16-05-20 ).pdf

please let me known as soon as possible

thank you very much

1,931 Views
Message 1 of 17
Report
16 REPLIES 16
Square

Hi @Sitimp Are the files meant to be accessed by the members still? 

1,923 Views
Message 18 of 17
Report
Square

Hi @Sitimp I'm going to move the above reply over to our moderator board so it's not public, but you want these files deleted from our servers? If they are deleted we cannot recover them. They will be deleted completely and will not be able to be accessed by you or any of your members. Is that still okay? 

1,910 Views
Message 18 of 17
Report

Hi Bernadette,  yes I want to remove these file from your server. thank you very much

1,903 Views
Message 18 of 17
Report
Square

Thanks for confirming. I have removed all of the files for you @Sitimp.

1,900 Views
Message 18 of 17
Report

thank you very much Adam!

1,894 Views
Message 18 of 17
Report
Square

You're welcome!

1,890 Views
Message 18 of 17
Report

1,828 Views
Message 18 of 17
Report
Square

I've removed those files for you, @bellabee. I can't get a list of files, but I can tell you that you have 3020 files uploaded. However, the only files that would actually be served when visiting your site are those actually in use by the site. 

I see a fair amount of content on the homepage of your site which will slow things down, and I also see custom content added that pulls from third party sites. This will also add a lot more loading time. Something on your homepage is trying to call a script called gobot.js which returns a 404 error. I have seen instances where a page will wait to load until that 404 is returned, which sometimes adds a lot of time to loading.

1,822 Views
Message 18 of 17
Report

Dear Adam, thank you! I will search for 404, I have no idea where that is.

Best, Urban

1,818 Views
Message 18 of 17
Report
Square

Not a problem! I did a quick glance through some of what you had added and didn't see it either.

1,457 Views
Message 18 of 17
Report

Adam, if possible, can you see ,check this link and delete it? https://www.bellabee.us/store.html it shows 404, but have no idea where it is on the site.

Can I postpone image loading -Defer offscreen images?

Thank you!

1,457 Views
Message 18 of 17
Report
Square

What is linking to that URL, @bellabee?

1,448 Views
Message 18 of 17
Report

Nothing

1,443 Views
Message 18 of 17
Report
Square

Ok, then there shouldn't be anything to remove from your site for that.

1,425 Views
Message 18 of 17
Report

I need you to send me all files ie Word docs and PDFs from my uploads folder then delete them because I am unable to file manager correctly   

1,275 Views
Message 18 of 17
Report

please also send the files to our website manager and our freelance developer - [removed personal information]

1,274 Views
Message 18 of 17
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.