Weebly Editor Not Loading, Goes Back To Main Page

[mikeyk]

I've tried Incognito Mode, I've tried other browsers, and I've cleared cache. I click "Edit site" and it looks like it's loading the editor, but then goes back to the main page (where you see stats, tips, etc.). No extensions loaded. This happens even on my mobile devices and other computers. Just goes back to the Dashboard page.

Any suggestions? This is frustrating and I really need to work on the website.

[Bernadette3]

I'm able to load your editor okay. What internet service provider do you use? Do you have a different internet connection (mobile data vs wifi) you can test? 

[mikeyk]

I'm using Spectrum. I went to an internet cafe and even asked a friend to create a test site at their office and they said the same thing to me, they can't edit the test site, as it would just go back to the Dashboard page. It's been spotty. I can edit very rarely, but mostly it won't work.

I've tested it on a couple of devices with different internet connections and browsers, but the same result.

The workaround: I created a site, it can't be edited. So I have to create one or two more sites on top of that and then the second or third one can be edited just fine, while the other two remain buggy, redirecting back to the Dashboard.

[Adam7]

Are you and your friend both using Linux? There might be something unique about the browsers you've tried in Linux or something else installed which is interfering. Do you have an installation of Windows you can try?

[mikeyk]

Between the two of us, we've tried Windows (10), Mac and Linux on several different computers. It ends up via the workaround I mentioned.

[Adam7 · Accepted solution]

Hmm... Definitely pretty strange. I have seen this happen in the past, but we were able to replicate pretty easily. If you haven't yet, can you contact our Customer Success team about it? It's possible they can reproduce it and take it to our engineers: https://www.weebly.com/app/help/