x

Unable to access or update pages website

I have been unable to access my weebly business website to update or edit. I can access the dashboard, but when I go to edit my website no pages load. However, in a net search, the website is visible. I need to get this sorted please...

1,794 Views
Message 1 of 15
Report
14 REPLIES 14

I have the same problem on ftscoaching.co.uk

1,790 Views
Message 15 of 15
Report

I'm having the same problem.  It is in Chrome and Edge and on different computers.

1,786 Views
Message 15 of 15
Report

I've been having the same problem for weeks across different browsers and platforms.

1,772 Views
Message 15 of 15
Report

Still having major issues with getting pages to display. Just a blank grey screen. I managed to get into my site briefly two days ago and now, again, the same problem. I have a paid business plan with Weebly and an active online sales website. According to the screenshot...I don't even have pages! I need to get access to manage my Website...this is highly frustrating. I have looked at anti-virus interference and have disabled one aspect, but this is obviously not ideal, and only worked temporarily. image

1,761 Views
Message 15 of 15
Report
Square

I'm sorry to hear, everyone. Can you all confirm the ISP you use? Can you also let me know if you can try from a different internet connection and device?

1,759 Views
Message 15 of 15
Report

My ISP is Farmside - via Vodafone in NZ.

1,748 Views
Message 15 of 15
Report
Square

Do you have access to a different network you can use for internet access?

1,746 Views
Message 15 of 15
Report

Thanks for the reply. In short, no. Firstly, we are a small business and work from home. Secondly, we are currently in Lockdown...

1,744 Views
Message 15 of 15
Report
Square

Do you have mobile data on your phone? I usually have people try with their data instead of wifi since it is an easy way to test. 

1,738 Views
Message 15 of 15
Report

Mine is Viewqwest Singapore
1,548 Views
Message 15 of 15
Report
Square

Do you have access to any other providers you can test with, @KHSeet?

1,547 Views
Message 15 of 15
Report

I tried it outside of my and it seems to be ok.

So how can weebly and my ISP solve this problem?  Is there something that either weebly or my ISP has to do to get this resolved?

@Adam 

Tks!

1,546 Views
Message 15 of 15
Report
Square

We can try reaching out to them, though it often helps if you also contact them to complain. Most of the time, internet service providers listen best to their own customers.

1,545 Views
Message 15 of 15
Report

Same here. I used firefox and this was what it said.

image

1,548 Views
Message 16 of 15
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.