Slideshow editing error "Please contact your site administrator to access this feature."

[FVM1]

Hello,

I have been editing a site on weebly for a while now but all of a sudden when I click the "Edit slideshow" button it says "Oops. Please contact your site administrator to access this feature." All other editing works fine, and editing my slideshow used to always work, but not anymore. Not sure if my account used to be "Pro" and now it's free and that's the cause, or if they changed editing the slideshow to be a "Pro" only feature for some reason.

Thanks.

[Adam7 · Accepted solution]

It looks like the Pro service that the site owner had has expired, and since slideshows are a part of the upgrade it's giving that message. I would let the site owner know so they can upgrade again.

[Shawna0615]

Hi Adam,

Our website shows the same information.

"Please contact your site administrator to access this feature."

Could you please help us to solve problem?

Thank you.

our email: admin@cashflow.com.tw

website: http://www.drlo.tw

Thank you and looking forward your good news.

Shawna Cheng

[Shawna0615]

Hi Adam,

One more thing. 

We are unable to Upgrade this website: 

http://www.drlo.tw

Not Slideshow editing error

Other things are fine.

Thank you.

Shawna Cheng

[Bernadette3]

I'll follow up with a pm, @Shawna0615

[shawna06151]

@Bernadette
Any good news? TKS

[cpieters]

I am the site owner, but it is giving me this message.

How can I access the site administrator, if I am that, but it still doesn't allow me to upgrade again.

www.alieska.com was a pro site, but expired.

Please help.

Thanks