Site Editor Page Not Loading

[voyageur]

I have not been able to edit my published website for the last 2 days from my laptop.  This has been going on intermittently for months on multiple browsers & computers.  Currently I find my desktop can acess it but my laptop cannot--both Windows 7 --both same browsers.  Usually the editor page loads the top headline & then hangs waiting to load the rest.  Sometimes it works fine.  VERY strange.  On some occassions it says "Weebly not responding to long runnings script" although that often disappears before I can click 'Stop Script".  I have contacted support several times & the best they could come up with was we all need to upgrade our Operating Systems to Windows 10 or else the editor will no longer work.  I see many others are having this problem although Weebly is not acknowledging them either.  I have checked for malware using 4 different programs, cleared cache & cookies, ran complete anti-virus system scans, disabled add ons, etc.  I think its time Weebly accepted this is an issue on their end & finally fix it.

[Adam7]

I just replied to one of your other posts about this, @voyageur. Can you check for my reply?

[voyageur]

I looked at all my recent posts & could not find a response to me.

[TRB2]

Well that answer really helps the rest of us with similar problems. ...

[lauramnz]

I need this information too please, my editor is down for all sites and this is effecting my organisation, it's urgent that it's fixed. Have never had this problem before, Weebly please fix urgently!

[Queso]

Hello lauramnz! Are all the details of the situation the same as the original post? We'll want to work with as much informatio as possible to try and reproduce the issue here so we can get things solved.

[Jenesse]

Same problem but only on new pages I just created.  Can't edit them because it just sits there "loading".  On same laptop that I used to build the site (Mac).  I've tried a different laptop (Windows 10) and have the same issue.  Cannot add new pages to site.  Please help!

[Adam7]

I replicated what you saw with a test page on your site, . It looks like the Facebook Like app is causing some Javascript errors and might be the culprit. Can you try removing the app to see if that fixes the issue for you?

[mkonsavage]

same problem here. i removed a new page i created i also removed the facebook app but nothing. editor still shows loading for the desktop site but mobile site editor loading ok. how is that possible.

[Queso]

Hello mkonsavage! Just to clarify a bit, what site and area are you seeing this happen in? We'll give it a look.

[thesniper]

I am having the same issue and my site editor is not loading my pages at all. Tried clearing cache and everything I could read up and do but it does not seem to be working. Please help soon.

[Dzogchin]

weebly support sucks. You usually have a day spoilt. I wish you good luck bro.

[VVC]

Help please my ecitor page is not loading and I need to get into my orders to book my customers order for shipping today, can someone please tell me whats going on?

[VVC]

Editor is not loading and I cannot get into anything this is bad as I need to get customers out today, whats going on?

[VVC]

*Customers orders out today* very frustrated

[Adam7]

Sorry about that, @VVC. Looks like there was a brief issue last night, though that was resolved by our team. If you're still having trouble let me know.

[VVC]

Hi Adam, Yes I am still having the same problem and I am really worried now as I cannot get to see my customers order and they were supposed to have been dispatched today!

[Queso]

Hey there VVC! We haven't been able to reproduce that issue here yet. Is there a particular browser you're using when the editor doesn't load?

[bournbeautifuln]

This is exactly the problem I'm seeing. I have experienced this with 4 browsers now (IE, Chrome,, Safari and Firefox). When firefox was first downloaded (at the suggestion of a weebly tech), it worked fine. Two days later, same issue! This happened while I was actually editing my site. It reloaded and went blank. This issue has been plaguing Weebly since at least 2016 from what I have read. Be assured that I am moving my site to Square Space (where I already have another site) because I'm apparently paying weebly to cause my headaches, lost time and money. I'm at my wit's end. 

[Adam7]

What type of computer are you using, @bournbeautifuln? Is it a touch-screen device by chance?

[TheSEOShop]

I've found a workaround - IE or SAFARI in PRIVATE BROWSING mode works. Go figure. It's what I'm telling all my clients to do because this issue has been reported to Weebly many times in past few weeks especially since Chrome updated.

It's likely a Chrome/Weebly conflict with scripting being blocked.