Section Structure Unavailable

(as always, if I missed this in a different thread, I apolgize for the redundancy).

I started working on a new site for a client and was pleased to see the new features sections under the structure heading. This is something a differnt client of mine could benefit from (both are on the designer side) and so I went to edit that site to find it unavailable (see snip its of screen below). Why is this? I know there are differences between the designer and non-designer side when it comes to apps, for example, but both of these sites are on the designer side, both pay month to month. Why is this availble for one and not the other? As you can imagine, this inconsitencey is irritating. Any help would be greatly appreciated!

-IWSimageimage

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Most likely your other site uses a cusom theme or the theme has been customized.  Auto updating of theme is not done unless you revert back to non-customized themes. 

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Okay, so using a custom template, what can I do to get it to update? Can I tempoarily change the them to a non-customized and then revery back to the customized to "bump" it into updating?

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