Product Images Blurry on Shop Page, fine in Product Page

[ashley-stuart]

The product images on my shop page are blurry, especially noticeable on mobile. But they are clear on the product page. This needs to be resolved as soon as possible. Collectors visiting my site are looking for crisp, clean images of my artwork and they are not able to see clearly due to this issue. Please respond quickly.

Storefront - BlurryProduct - Clear

[Bernadette3]

Can you please post a direct link to the page you are referring to? Thanks!

[ashley-stuart]

https://www.ashley-stuart.com/beach-women.html#/ and then select one of the products and the images will show clearly, even on zoom hover. Thanks!

[Adam7]

I don't see that particular image on the page you linked. Did you replace the image after posting?

[ashley-stuart]

Yes, I've switched it to alleviate the blurriness but it's still there. I will switch this one back to the original so you may review. You should still be able to see the blurry shop images versus the non-blurry product page images regardless, yes?

[ashley-stuart]

Shop page: https://www.ashley-stuart.com/beach-women.html#/

Product page: https://www.ashley-stuart.com/store/p31/woman-lays-towel-1.html#/

[Adam7]

Hmm... I think it might be because the image isn't very tall, so it's enlarging it to fill the space vertically and then cropping the sides. Are all your images landscape or is it a mix?

[ashley-stuart]

They are generally landscape. I have played around with a few vertical options, however this entire collection is of horizontal paintings. I've tried really large photos, sized to scale photos, close-ups, etc. and nothing is making them clear. I have seen on some other collections that the images are clearer, so I'm not sure if it's the monotone watercolor or what.

[Adam7]

It is pretty strange, since the image is large enough it shouldn't be doing that. Hmm... What file format is the image? Is it a JPG? If it is, try converting it to a PNG and uploading that instead.