Problem with adding additional site editors

[bonniebooh]

I have added several people as editors to several of my sites. They receive the invitation emails. They follow the instructions in the emails they receive and login to their Weebly accounts, however they never actually get access to the site. It does not show up in the list for them once they are logged in.

One of the sites I am having trouble with is 4Bonline2020.weebly.com.

Thanks,

Bonnie

[bpaigedb]

I am having this same issue- both with existing users and new users. The new site is not showing up for exisiting users, same as above. But for new users, it used to be that whatever password they entered the first time created their account, and now it just tells them "incorrect password". Both both, the "last login" is listed as "Never" (with invitation link) so I know they have not used it. Help?!

[SjNorris]

Same problem here!  I issue invites with very specific instructions (that worked fantastically, now they don't) to get my dealers into the site to edit their pages.  Now no matter what they enter as a password, it shows incorrect.  I have contacted support and have not heard back.  

To get my peeps in I am having to give them my password and that is not safe for others pages!  HELP.......

Shelly

[beaucarrot]

Same problem here. Added an editor and they can login but get stuck on a loop of the ʻgetting startedʻ page, canʻt connect to the site that they are now noted as an administrator for. help!

[Ausramjet]

I am having this same issue. I got an invite to join, I set up a login on Square, which was a real pain as it does this whole credit check thing, and then tried to get me to create my own website. But I cannot find the "Shared Site" anywhere

[Adam7]

Thanks for joining the Community, @Ausramjet. 

Were you invited to edit a site by someone else? When you first signed up, were you given a choice about selling online?

[Daniela2]

I was invited by someone else to assist in editing their website. When I clicked on the link it asked me to register on Square and then started prompting me to setup my own website. I don't want my own website but I had to do this anyway. I walked through all the steps and now I still cannot find the site that my friend shared with me!

[Adam7]

Hi, @Daniela2, and thanks for the extra info, @Ausramjet. I'm wondering if something changed recently which is causing an issue. Can you both contact our support team so they can take a look?

[Ausramjet]

I was invited by someone else to assist in editing their website. When I clicked on the link, it asked me to register on Square and then started prompting me to setup my own website. I don't want my own website but I had to do this anyway. I walked through all the steps and now I still cannot find the site that my friend shared with me!