paverda
11-20-2020
06:49 AM
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Please downgrade my plan
Hi @Bernadette
I want to downgrade to the "Pro" subscription (10€ monthly) without having to cancel the site.
My site is: www.allaroundahole.cloud
Thank you for any help.
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5 REPLIES 5
Bernadette3

11-21-2020
04:53 PM
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I've removed the plan for you and added the remaining credit to your account. You can upgrade to the Pro plan now and the credit will automatically apply at checkout.
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paverda
11-27-2020
02:57 AM
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Thanks Bernadette. However the upgrade page is not working and I cannot upgrade to a pro plan.
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Bernadette3

11-28-2020
05:10 PM
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What happens when you click the upgrade button and try to assign Pro service to the site?
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paverda
12-01-2020
05:11 AM
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It opens a page with the word "upgrade" at the top but totally blank
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Adam7

12-02-2020
07:56 AM
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If you switch to a different browser temporarily does the upgrade page load for you?
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