I'm not getting form submissions on my mail as well as in Form Entries.

[gadiavaibhav]

Hi,

The form on my website is not working, I've deleted the previous form and created a new one but facing the same issue. 

I've tried several browsers, Mobile phones etc. but the form is not working and I'm not getting any responses.

Please help me out, the page link is https://www.kresp.biz/investors-form.html

Please provide a solution, it's urgent.

Thanks,
Vaibhav

[Bernadette3]

Thanks for reaching out, @gadiavaibhav

There are some situations where our emails may be blocked or delayed by your email provider (which we have no control over).

If you can’t find the messages in your inbox or spam folders, and you truly believe the messages aren’t coming through, then we encourage you to whitelist a few of our emails related to your Square Online site to help keep them from being blocked or delayed.

Whitelist the following email addresses by adding them to your contacts:

• hello@weebly.com
• noreply@weebly.com
• no-reply@weebly.com
• hello@emails.weebly.com
• noreply@promote.weebly.com
• no-reply@editmysite.com

[eCoalitions]

There may be a step the user has overlooked. On forms, you have to change the default email address that Weebly auto adds to a new form. My suggestion is to call tech support and have them change the default email to no-reply@editmysite.com. It's the only option that doesn't have Weebly's name in the email.