I cannot access Weebly to edit my website

[Renee21]

My website exists and is visible, but when I went to the weebly.com site to login and edit my site, I was unable to do so.  I got an error message:  "Been re-directed too many times. Try clearning your cookies."  I cleared the cookies and I still cannot access Weebly to edit my site.  

I tried calling Customer Support which is asking for a pin, which I have never had and cannot get from my website, which I cannot log in to.

Sorry I ever paid for Weebly...but I need an answer now, since my business is online.  Very disapointed.

[ehollice]

Chiming in to say I'm also experiencing trouble with this.

The user interface frame appears, but it's completely blank with no editing options. Switching browsers and clearing cookies/cache doesn't fix it. I'll try again from my home computer in a few hours before submitting a support ticket, but I'm disappointed at the inconvenience. I really hope this isn't due to the recent expiration of Flash.

Will be checking back for updates.

[Adam7]

Are you still having trouble, @ehollice? I checked your account and it looks like you might have been able to log in and publish.

[ehollice]

Yes, it seems like my workplace was blocking the site. Sorry for the red flag; all is well on my end and working smoothly! Thanks for the follow-up, Adam!

[Adam7]

Glad to hear you found the cause, @ehollice! 

[Adam7]

If you switch to a different browser temporarily, are you able to log in @Renee2?

[nheng76302]

Yes, i am facing same probleme. keep loading and cant edit web page.

[Adam7]

Can you try switching to a different browser temporarily, @nheng76302, to see if that helps?