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I can't create an archive

I'm unable to create an archive. I enter the e-mail and click the e-mail archive tab, and then nothing?

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Square

Thanks for your post, @asiamoney. If you go to the Settings tab in the editor, you should see a link to your recent export. If you click on that you can download the export directly.

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I'm having the same problem. Don't see any links in settings under Archive. What next? Thanks!

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Square

Hi @tarmel56. I checked the Settings tab for your site in the website editor and I see a link for an archive that was requested yesterday. Do you not see that link?

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I'm having the same problem. On the setting, I entered my email and click on the email archive button it has been 12 hours but I did not receive an email and also I am not able to see any link on the setting to download. 

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On settings, I am entering my email address and click on email archive, but It has been 12 hours, and  I did not receive any email. Also, I do not see any download link on settings. Could anyone help?

Thank you 

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Square

Welcome to the Community, @ykaya

Which of your sites are you trying to export an archive of? I wasn't sure which to check. Also, are you trying to send it to the same email address you use for your account?

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Yasin Kaya-Electronic Portfolio

ykaya19 

one I was try to archive and i am using my email account

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Square

Hi @ykaya I don't see any reason why the archive would not be sent out to your. I just requested a new copy. Can you please your spam or bulk folder? 

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Thank you it worked

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Square

Glad to hear! Smiley Happy Apologies again for the trouble. 

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