Embedded Code Disappearing

ThoughtsnCoffee · ‎03-10-2016

Hello, lovely Weebles

Quick question. When I have been embedding code for my "Add to Cart" buttons it shows up clearly and accurately while in editor, but once I publish and look at the site - they disappear. I have to go back into editor and click on the HTML to have it show again and then when it autosaves and I hit publish, it will appear on the website. The other day I had a whole page of product without the add to cart button because of it. Am I missing a step?

Thanks in advance
JV

Adam7 · ‎03-10-2016

That's pretty odd... if you visit another page after entering your code and then publish after that, does it show on your site?

ThoughtsnCoffee · ‎03-18-2016

Hi, Adam!

Not always, no. It's random and doesn't happen every time I edit a page with embedded code. Only sometimes. For example I added a new mug design to my site and updated a few others. Once I was done, I went back through to do a visual scan and notice that 3 of the codes had disappeared and went back to the "Click to Edit HTML". When I click the code reappears and usually will show at that point when I publish. Though not always. I've had to repeat that step a few times to get it to show.

Adam7 · ‎03-18-2016

@ThoughtsnCoffee wrote:

Hi, Adam!

Not always, no. It's random and doesn't happen every time I edit a page with embedded code. Only sometimes. For example I added a new mug design to my site and updated a few others. Once I was done, I went back through to do a visual scan and notice that 3 of the codes had disappeared and went back to the "Click to Edit HTML". When I click the code reappears and usually will show at that point when I publish. Though not always. I've had to repeat that step a few times to get it to show.

Ahh, thanks for the clarification. I can share that information on to our Developers for further investigation. Thanks again!

rosanna1231 · ‎07-29-2016

The same thing is happening to me. How do i get passed that?

learder20124 · ‎02-27-2017

And me on my side impossible to put the code of integration on my page

Adam7 · ‎02-27-2017

@learder20124 wrote:

And me on my side impossible to put the code of integration on my page

What happens when you paste your code into the element, @learder20124? Sometimes the code won't render anything within the editor, but will show on your live site once published.