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Email support TXT DKIM Help

Hi there 

Does anyone understand what a TXT file is and a DKIM file is ?

Trying to intergrate mail chimp

image

heres where i got to so fare

imageso i managed to get the CNAME file in the right place BUT the TXT file won't save in the same location Woman Frustrated

I've been stuck on this for two weeks and its doing my headin!  

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Square

Do you want me to try to add the txt in for you?
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I am having a similar issue. I contacted support to add DKIM records for my email provider. The support person appeared to have a lot of trouble finding the right place to add them. They finally said they had added them a few days ago but I am still unable to verify the TXT record, so I don't believe they were added properly. 

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It looks like the TXT record wasn't added. I added that for you, so once that change propagates you shouldn't have any other trouble @LaPointeArt.

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Hmm, I'm still unable to verify it through Zoho mail. Am I doing something wrong, or are my values not what they need to be? Here is what I found from Zoho's help database:

1. Login to your domain's DNS Manager.

2. Create a TXT record in your DNS with the title as catherine._domainkey.lionheart-graphics.com If your DNS is hosted with WIX/ Squarespace/ Namecheap etc, provide the TXT record name as zoho._domainkey (These providers append the domain name automatically)

3. " In the TXT record value, paste this: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCiz5RXL3O3WriC0mVKfaJwqF9XJahwjm6K4lza4jJ0NkP6oIf6PYwsGs09GapVEphWVf1g8KDkzvODn8WMpjlLE5OZ8AxX/RzG0n/Sk88dz0pzwancF5ndKMDcp8/bIDbf3LvG53oaGggHdUORq5G7+fOcKT9p//wsmTykNsn5IQIDAQAB "

4. Save the TXT record in the DNS Manager.

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Square

I made a slight change to the other TXT record you added to match their instructions. Otherwise everything seems to match what it is they're looking for.

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In the same vein, is it possible to have two different cname/spf records attached to one domain? You've helped me get the records for my email client set up, and its working great. Mailchimp has similar instructions so my newsletters can be verified, but I want to make sure the records won't conflict with each other in some way.

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Square

You can have multiples of those as long as they're not using the same hostname, meaning you can have more than one CNAME for host1.mydomain.com, but you could have one for host1.mydomain.com and a different CNAME for host2.mydomain.com, etc.

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