Can't access account

[kristine11]

I recently created a webpage for my classroom so that I can stay in touch with students online. I tried to access it today, but I can't get in anymore to edit. It appears on the web but not as a working document. Please help. My kindergarten students need me!

[DMCK]

I'm having a similar issue. My business website pages can be found and opened on the internet, but

I cannot access pages to edit when in Weebly. 

[Adam7]

What site are you looking to edit, @DMCK?

[DMCK]

Hi Adam, It's equestorium.co.nz  I am having intermittent access to editing, but it seems to be rather inconsistent. Also, I cannot seem to access the Manage Store tab. Just a white screen as per the capture below...

[Bernadette3]

Hi @DMCK I think you may have responded to a different thread already, but can you confirm your internet service provider? 

[Adam7]

What is the address of the website you need to edit, @kristine1?

[kristine11]

It is lachanceclassroom.weebly.com

[Adam7]

Thanks! It looks like you have more than one account. Can you log out of the one you are in now and submit a request using our account recovery form?

[kristine11]

I have apparently two accounts I created.

[email protected]

and

[email protected]

lachanceinkindergarten is useless as it doesn't show any of the changes I made.  It could be deleted.

lachanceclassroom can be viewed with all the changes I made online, but I can't seem to access it through weebly anymore to continue editing.

Any thoughts?

[Bernadette3]

Hi @kristine1 It looks like there was a recent login. The email on file begins with hollaback@@

Does that sound familiar? 

[kristine11]

(not sure if my reply went through yesterday). 

To answer your question, @hollaback is my personal email (not sure how it showed up since I thought I only used my work email address). 

Yesterday, I purchased an account for one year. I did this under  @yesnet.yk.ca email.

The website address I will be using now is lachanceteach.weebly.com

Is there a way to omit any other logins/addresses that may be out there for me?  I'm a bit concerned to begin creating my new site just in case I can't edit it again like last time.

[Bernadette3]

Sure, we can disable the accounts you don't need. What do you want to do with lachanceclassroom.weebly.com under your hollaback@ email? I don't see an account for lachanceinkindergarten.weebly.com so I'm assuming you were able to delete it? 

[kristine11]

The only account I'm using now is a new one I started last week. It's under kristine.lachance@

It is lachanceteach.weebly.com.

I now have a paid account thru weebly.

[Bernadette3]

Sounds good. Please let us know if there is anything more we can do for you.